UC REMEDIATION

Turn approved findings into controlled action.

Remediation is separately scoped engineering work for customers who want WDC to help address findings identified during an assessment or other validated UC issue.

Cisco Certified EngineersSeparate authorizationChange + rollback planningPost-change validationWorks with your UC team

01 / OPTIONS

Scope the work around the finding—not a generic block of hours.

Actual implementation scope depends on the validated condition, environment and customer change process.

CRITICAL

Critical Remediation

Focus on agreed critical and high-priority findings where risk or operational impact warrants prompt action.

SELECTED

Assessment Remediation

Address a defined set of findings selected from the Health Check or Enterprise assessment.

BROADER

UC Optimization

Cleanup, improvement and technical optimization beyond individual findings when broader work is justified.

02 / CHANGE CONTROL

Production work gets its own controls.

Assessment findings do not automatically authorize changes.

01ValidateConfirm the finding and current-state condition.
02PlanDefine implementation, prerequisites, risk and rollback.
03AuthorizeCustomer approves the agreed production work and window.
04ImplementExecute the approved change under the agreed controls.
05ValidateConfirm expected state and document completion.

03 / DELIVERY

WDC can lead, assist, or work beside your engineers.

The remediation model can adapt to the customer's internal UC capability and change-management process.

Customer-led. WDC supplies specialist engineering support while the internal team executes.

WDC-led. WDC performs the specifically authorized technical scope.

Joint delivery. WDC and the customer team work the change together and validate the result.