Know where your Cisco UC environment stands.
Comprehensive operational assessment backed by Cisco Certified Engineers, repeatable evidence collection and engineer-reviewed findings.
An operational assessment—not another automated scan.
CiscoMaster collects approved evidence, analyzes supported health and risk indicators, and puts the results through engineering review before they become customer findings.
The goal is to leave both engineering and leadership with a defensible picture of current condition, priority risks and what deserves attention next.
Broad enough to understand the environment. Focused enough to stay actionable.
Exact depth follows the deployed systems, available evidence and agreed engagement scope.
Cluster, node, service, database, replication and supported operational indicators.
Version exposure, aging components, dependencies and upgrade-readiness observations.
Certificate conditions and related operational exposure visible from supported evidence.
Inventory, registration, model distribution and endpoint-state observations.
Selected configuration, redundancy and dial-plan observations at assessment depth.
CUCM, Unity Connection, UCCX, IM&P/Jabber, PCD, Expressway, gateways/CUBE, SBCs and relevant UC applications when in scope.
Two audiences. One consistent set of findings.
Leadership gets clarity without command-level noise. Engineering gets enough detail to understand what was found and why it matters.
A defined engagement with a clear finish line.
Typical target: 3–5 business days after successful collection for a normal Professional engagement.
- 01ScopeConfirm environment, systems and objective.
- 02CollectGather approved evidence with no production changes.
- 03Analyze + ReviewAutomated analysis followed by Cisco UC engineering validation.
- 04QA + DeliverCustomer-safe report, technical output and final quality review.
- 05Findings ReviewWalk through priorities, context and recommended next actions.
Assessment and remediation stay separate.
The Professional Health Check does not authorize WDC to make production changes, perform upgrades, replace certificates, redesign the dial plan or implement remediation.
When findings require action, remediation is separately scoped, planned, authorized and validated.
Learn about remediation →Not every environment needs the $5,995 Professional assessment.
Smaller environment, narrow concern, or unusual architecture? Tell us what you need to know. We can scope a focused assessment or an Enterprise engagement instead.